Frequently Asked Questions


What is Applied Net?

Applied Net is the flagship annual conference for insurance professionals who use Applied Systems’ software. Designed for insurance owners, principals and their teams, Applied Net’s format includes technology innovation and education, industry best practices and professional networking.

What is the Applied Client Network?

The Applied Client Network is the only authorized user group for Applied Systems software. The network provides users education, industry advocacy, peer-to-peer networking and direct product influence with Applied Systems to help you achieve better business results.

Why is Applied Net not a physical event this year?

Nothing is more important than the health and safety of our customers, partners and employees. We have been closely monitoring the COVID-19 pandemic to ensure we are taking every precaution to look after our community. After careful consideration, we’ve decided there will be no physical event this year. Instead, we will reimagine Applied Net as a virtual experience September 21-24 and October 5-8.

What can I expect to gain from attending a virtual Applied Net?

“Over 8 days, hear from Applied leaders and industry experts; participate in 100+ breakout sessions across nine tracks; be the first to see new products plus, a host of new innovation to our current market-leading products; and virtually network with your colleagues from across the globe.

What education sessions are offered?

More than 100 education sessions are organized in industry theme and product-specific learning tracks for all levels of Applied Systems users and all roles in the organization.

When will the list of sessions be made available?

The complete list of conference session titles and tracks will be available in June 2020. Applied Client Network and Applied Systems are determined to provide you with best-in-class technology education at this virtual conference. With more than 100 sessions now being scheduled, you can rest assured there will be education for all levels of experience and job responsibilities at your business.

Who are the session presenters?

Subject-matter experts who are agents, brokers, Applied Client Network master presenters, Applied Systems professional staff and other industry experts all present during the conference.

Will education sessions be recorded?

Yes, all sessions presented virtually will be recorded and made available post-meeting. On-demand sessions will be available until the EOY 2020.

What can I expect in the virtual exhibit hall?

While we may be physically apart, we are still bringing you the same booth experience through our Virtual Exchange so that you can discover the latest products and services driving the digital future of insurance. This will be an immersive exhibit hall experience that allows you to have online conversations with third-party solution providers, Applied product experts and insurer partners.

What are the technical requirements to attend the virtual version of Applied Net? 

Applied Net sessions, keynotes and events can be easily viewed on your desktop, tablet or mobile phone. Additional information on how to attend the virtual conference live will be sent to all registered attendees within the next few months.  

Will Applied Net be virtual in future years?

What makes this conference so special is the people that come together to learn, network and push the industry forward. We look forward to the day that we can bring our customers, partners and employees back together in person. In the meantime, we look forward to virtually connecting via our first-ever virtual Applied Net and will see what the future holds for this format of an event as we move forward together.


What are the dates for Applied Net 2020?

  • Week 1: Monday, September 21 – Thursday, September 24, 2020
  • Week 2: Monday, October 5 – Thursday, October 8, 2020

How do I register for Applied Net?

You can register online from June 2 – September 20, 2020.

What is the price to attend Applied Net 2020?

Applied Net is free for all attendees.

Is Applied Net limited to Applied’s customers and partners?

Applied Net is the flagship user conference for users of Applied software. Registration for the event is limited to Applied customers and participating partners.

Is there a limit to the number of employees that can register from a single organization?

No! Applied Net is open to anyone in your organization that would find value in attending. We encourage you to share with your colleagues!

What is included in my registration?

Full conference registration includes exclusive access to all education sessions, exhibits and networking events.

Will attendees who already paid for registration be refunded?

Attendees who previously registered for Applied Net 2020 have several options on how to manage that registration now that we have moved Applied Net to a free, online event. Visit this page for more information.

I need to cancel my hotel room. What should I do?

Gaylord Opryland Resort & Convention Center is currently processing your hotel cancellation. No further action is required on your part. You will receive a cancellation notice to the email address provided at time of booking within the next few days. Any deposits held to your credit card are being processed and will be fully refunded. For questions regarding your reservation, call 615-889-1000 or email Registrants who booked housing at other hotels must cancel their own reservations.

Will attendees be refunded for airline tickets?

Registrants are responsible for canceling their own airline reservations. Please contact the airline directly to cancel your reservation.

Will exhibitors be refunded for booth space?

Applied Net is planning a virtual exhibit hall that allows for exhibitors and attendees to interact online. We are in the process of sharing available options with exhibitors interested in participating in the virtual format. For more information on becoming an exhibitor, contact Emily Marxer at

If I have a question that's not addressed in these FAQ, where should I direct it?

New information will be posted frequently on this website. Check back often for updates. You can also contact Applied Client Network at 800.383.2952.



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